Instructional Support

Self Serve Answers To a Few of Your Questions

Live Video Support

Live Video Support

Are there any system requirements for Video Chatting?
Works on Windows and Android Operating Systems, in the following browsers: Chrome, Firefox, and edge. It is not compatible with Safari, Internet Explorer, or IOS operating systems.
Response Time

Response Time

What's the average response time?
For instant responses, we recommend using live-video chatting and the text chat features of the nOw subscription.
  • Text Chat — 90 seconds, if there is a queue you are told how many people ahead until we can assist.
  • Live Ninja (Video Chat) — Takes about 90 seconds to connect. If a queue you are prompted to leave your information to be contacted or wait in line.
Pricing

Pricing

How much will it cost?
Please contact nOwsales@teq.com for pricing. We will not be selling nOw in NYC.